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The term Artificial Intelligence has been the center of debate, speculation, and even fantasy for years, if not decades now.

re you part of the 90 estimated million users that have used a voice assistant last month? More and more people are using voice commands within their daily routine, so it’s becoming common place for users, especially those under 50.

According to Accenture, AI has the potential to save the US healthcare economy $150 billion in annual savings by 2026.

According to McKinsey, there is “a second wave of automation and AI emerging in the next few years, in which machines will do up to 10 to 25 percent of work across bank functions, increasing capacity and freeing employees to focus on higher-value tasks and projects.”

What makes a CRM successful? While answers range from CRM usage to features and User Experience, one of the most common responses is data integrity. Whether you work in a call center, back office, sales or marketing, accurate data is critical.

Last week, I talked about a common misconception about Artificial Intelligence: all AI technology is a black box. While this may be true for some instances, this isn’t the case for all forms of AI

Last week, we participated in the Teradata Partners Conference in Anaheim, CA. The conference talks covered a wide variety of topics, from data management to dashboards to cloud technology to data privacy.

Last week, VentureBeat hosted a summit in Berkeley called “Riding the AI Wave.” Talks focused around the multitude of ways that AI is transforming business.

Call centers are often quietly called “cost centers” in companies, and it’s no wonder. With high rates of employee turnover along with the high demand for accuracy.

Opinions about automation in the workplace are slowly changing, based on two different surveys that were recently released. The first, a survey from MIT and Genesys.